There are two modes of communication (Skinner, Verbal Behavior 1957). Either you communicate to clarify or you communicate to influence. The basic principle of communicating to clarify is to be as specific as possible. To clarify, you need to make sure that you do not delete, distort or generalize relevant details. Because clarification entails a…

Complexity is a measure of how much variation there is in a system. Variation is a measure of how many variables there are and how many different values these variables can have. The more variables you have, especially when many of these variables can have many different values, the more complex the system is. A…